Last updated: 29th January, 2026

MTSFlow (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you use the MTSFlow website, platform, and services.

By using MTSFlow, you agree to the practices described in this policy.

1. Information We Collect

a. Information you provide

When you create an account or use MTSFlow, we may collect:

• Name and email address

• Business name and business details

• Login credentials

• Billing information (processed securely by our payment provider)

• Customer contact data you upload (such as names and email addresses for review requests)

b. Automatically collected information

We may collect:

• IP address

• Browser type and device information

• Pages visited and usage activity

• Date and time of access

This data helps us improve performance, security, and usability.

2. How We Use Information

We use collected information to:

• Provide and operate the MTSFlow platform

• Send review request emails on your behalf

• Communicate with you about your account or support requests

• Improve our services and platform performance

• Send important updates, service notices, and product information

• Send marketing and promotional communications (see Section 6)

3. Customer Data & Uploaded Contacts

Any customer data you upload into MTSFlow:

• Remains your data

• Is used only to provide the services you request

• Is not sold or shared with third parties for advertising

You are responsible for ensuring you have permission to contact your customers and comply with applicable laws.

4. Data Sharing

We do not sell your personal data.

We may share information only with:

• Service providers necessary to operate the platform (e.g. email delivery, hosting, payments)

• Legal authorities if required by law

All partners are required to protect your data.

5. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

No system is 100% secure, but we take data protection seriously and continuously improve our safeguards.

6. Marketing Communications (Important)

By creating an account with MTSFlow, you agree that we may send you:

• Product updates

• Feature announcements

• Educational content

• Marketing or promotional messages related to MTSFlow

You can opt out of marketing emails at any time by:

• Clicking the unsubscribe link in any email, or

• Contacting us directly

Transactional or service-related emails (such as account alerts or billing notices) will still be sent.

7. Data Retention

We retain your data only for as long as necessary to provide the service or comply with legal obligations.

You may request account deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:

• Access your data

• Correct inaccurate data

• Request deletion of your data

To exercise these rights, contact us at:
[support@mtsflow.com]

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

10. Contact Us

For questions about this Privacy Policy, contact:
support@mtsflow.com